Smiling woman cataract patient on phone checking vision insurance benefits

Is There Telehealth for Eye Care?

You’ve noticed that your eye is itchy, irritated, or bloodshot. You suspect it could be an eye infection, but only a doctor can diagnose and provide you with treatment for an eye problem.  


You would see an eye doctor, but maybe your schedule for the day doesn’t allow it – or perhaps getting to an eye exam is easier said than done. Don’t worry — you can still see your eye doctor without even leaving your house! 


This is called telehealth, which is a way to receive medical advice virtually through an online call with your doctor. Eye doctors may even be able to diagnose and manage certain eye conditions without an in-person visit.  


Telehealth offers easy access to healthcare and can reduce the number of times you make trips to the doctor. Telehealth is often more cost-effective and allows you to get your treatment options within minutes of meeting with your doctor. 


Telehealth services have been around even before COVID-19, offering a great alternative to a traditional in-person without having to compromise your level of care. A recent study has shown that telehealth has the potential to improve patient experience. A telehealth visit can also determine your need for a comprehensive in-person visit in the future. 

Eye Conditions That Can Be Treated with A Telehealth Exam

Telehealth can be used to diagnose and manage certain eye conditions and eye emergencies, as well as assess whether an in-office visit is required. 


Keep in mind that telehealth is not an option for every type of eye problem. It’s common for an eye doctor to require in-person tests to determine a diagnosis and treatment plan.  


To get a clearer picture of what our eye doctors currently provide, visit our telehealth page for up-to-date details. 


Continue reading to learn more about some of the conditions that can be diagnosed through a telehealth visit with your eye care professional at the eyecarecenter. 



A chalazion is a swollen bump on your eyelid. This eye condition is caused by blocked oil glands.  



An inflammation of the eyelid that is usually at the base of the eyelashes. It can cause eye irritation or redness that can potentially impact your vision. Blepharitis can be caused by clogged oil glands, allergies, or an eye infection.  


Dry Eye

Dry eye is a common condition that causes your eye to feel irritated or have a stinging sensation. This condition can be caused by inadequate tear production or as a side effect of prescription medications. 


Subconjunctival Hemorrhage

A subconjunctival hemorrhage is a red blood spot on the white of your eye. This type of hemorrhage can be caused by sneezing, coughing, straining, or trauma to the eye. 


Reasons to Use Telehealth

Telehealth is a great alternative to traditional in-person visits without having to compromise your level of care. 


There are many reasons you may want to use telehealth. 


No Access to Medical Care

Do you live in a remote area? This can make it difficult to access eye care. A telehealth visit can take place at any location with an internet connection. 


Lack of Transportation

Telehealth is especially helpful for those that lack reliable transportation to and from their eye doctor’s office. 


Risk of Germs

Doctor’s offices see many patients each day. Even though high-touch areas are cleaned frequently, potentially harmful germs can still find a home. Seeking medical care from the comfort of your home will reduce the amount of germs you are exposed to. 


Mobility Issues

A disability or illness can make it difficult to leave home without assistance. Telehealth offers accessible care for those with mobility problems. 


Busy Schedule

Save time by skipping the commute to your local eyecarecenter. Our telehealth appointments can be conducted anywhere with an internet connection, allowing you to get back to your busy day. 

How to Schedule a Telehealth Visit with the eyecarecenter 

Scheduling a virtual visit with your eye doctor is easy! All you need is a smartphone or laptop with an internet connection to meet with your eye doctor.  


Follow these steps to schedule a telehealth visit at your local eyecarecenter

1. Find an eyecarecenter near you 

2. Contact the location with details about your eye condition to see if telehealth is the right decision 

3. Keep your insurance card and calendar handy so you can schedule the visit while on the phone 

When it’s time for your appointment, use the secure link sent by text or email. This link will direct you to the secure appointment portal and get in contact with your eye care professional.    Find an eyecarecenter near you to learn more about telehealth.  

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